Shipping policy
Shipping Policy
Thank you for shopping with littlebirdbakery. Below are the details regarding our shipping process to ensure clarity and transparency.
Processing Time
All orders are processed within 2-4 working days. This is the time it takes us to prepare your order for dispatch. Please note that this does not include weekends or public holidays.
Shipping Options
We ship all orders via Royal Mail. The delivery time will vary depending on the shipping method selected at checkout. Available options will be displayed at the time of purchase, and the estimated delivery time is based on your chosen method. Please note that these timeframes apply only to UK orders; international orders may take longer to arrive depending on the destination.
Custom Orders
For any custom items, processing may take longer. We kindly request that you contact us prior to placing an order for custom items, so we can provide an accurate timeframe for production and delivery.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected.
Tracking and Delivery
Once your order has been dispatched, you will receive a confirmation email with tracking information (if applicable, based on your shipping method). Please allow the estimated delivery times to pass before contacting us regarding your delivery.
Order in Advance
To avoid disappointment due to potential shipping delays, we advise that you place your order at least two weeks before the occasion you need the item. This will help account for any unforeseen delays during processing or shipping, particularly during busy periods.
Shipping Delays
While we strive to meet the estimated delivery times, unforeseen circumstances such as delays with Royal Mail, customs checks (for international deliveries), or extreme weather conditions may affect your delivery.
If you have any questions or concerns regarding your shipment, please feel free to reach out to us at littlebirdbakery24@gmail.com